This describes the essential skills and knowledge and their level required for this unit

Evidence shall show that knowledge has been acquired of safe working practices and administering user networks

All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies

KSEDA Administer computer networks

Evidence shall show an understanding of administering computer networks to an extent indicated by the following aspects

T Server deployment encompassing

Operating system edition selection

Roll back planning

Encryption implementation requirements

Attended installations

Hardware device driver installation and configuration

Installation configuration and troubleshooting of peripheral IO devices

Automated server deployment

Address assignment

Name resolution

Infrastructure services server rolls

Address assignment

Name resolution

Network access

Directory services

Application services

Certificate services

Application servers and services

Virtualisation server planning

Server availability

Server resilience

Server accessibility

File and print server roles

Access permissions

Storage quotas

Replication

Indexing

File storage policies

Server availability

Printer availability

T Server management encompassing

Remote administration

Remote desktop

Server management technologies

Delegation policies and procedures

Delegation of administration of directory service objects

Application management

Planning and implementing policy strategies

T Monitoring and maintaining servers encompassing

Operating system patch level maintenance

Server update services

Application patch level maintenance

Server and service monitoring optimisation event management trending and baseline analysis

Remote access

Network access

Server security

Firewall rules and policies

Authentication and authorisation data security and auditing

T Application and data provisioning encompassing

Virtualisation

Terminal server infrastructure

Resource allocation

Application virtualisation alternatives

Application deployment

Shared resources

Off line data access

T Business continuity and high availability

Storage solutions

Storage management

Service redundancy

Service availability

Data recovery strategy

Server recovery strategy

Directory service recovery strategy

Object level recovery

This provides essential advice for assessment of the unit and must be read in conjunction with the performance criteria and the range statement of the unit and the Training Package Assessment Guidelines

The Evidence Guide forms an integral part of this unit It must be used in conjunction with all parts of this unit and performed in accordance with the Assessment Guidelines of this Training Package

Overview of Assessment

Longitudinal competency development approaches to assessment such as Profiling require data to be reliably gathered in a form that can be consistently interpreted over time This approach is best utilised in Apprenticeship programs and reduces assessment intervention It is the industrypreferred model for apprenticeships However where summative or final assessment is used it is to include the application of the competency in the normal work environment or at a minimum the application of the competency in a realistically simulated work environment It is recognised that in some circumstances assessment in part or full can occur outside the workplace However it must be in accordance with industry and regulatory policy

Methods chosen for a particular assessment will be influenced by various factors These include the extent of the assessment the most effective locations for the assessment activities to take place access to physical resources additional safety measures that may be required and the critical nature of the competencies being assessed

The critical safety nature of working with electricity electrical equipment gas or any other hazardous substancematerial carries risk in deeming a person competent Sources of evidence need to be rich in nature to minimise error in judgment

Activities associated with normal everyday work have a bearing on the decision as to how much and how detailed the data gathered will contribute to its richness Some skills are more critical to safety and operational requirements while the same skills may be more or less frequently practised These points are raised for the assessors to consider when choosing an assessment method and developing assessment instruments Sample assessment instruments are included for Assessors in the Assessment Guidelines of this Training Package

Critical aspects of evidence required to demonstrate competency in this unit

Before the critical aspects of evidence are considered all prerequisites shall be met

Evidence for competence in this unit shall be considered holistically Each element and associated performance criteria shall be demonstrated on at least two occasions in accordance with the Assessment Guidelines UEE Evidence shall also comprise

A representative body of work performance demonstrated within the timeframes typically expected of the discipline work function and industrial environment In particular this shall incorporate evidence that shows a candidate is able to

Implement Occupational Health and Safety workplace procedures and practices including the use of risk control measures as specified in the performance criteria and range statement

Apply sustainable energy principles and practices as specified in the performance criteria and range statement

Demonstrate an understanding of the essential knowledge and associated skills as described in this unit It may be required by some jurisdictions that RTOs provide a percentile graded result for the purpose of regulatory or licensing requirements

Demonstrate an appropriate level of skills enabling employment

Conduct work observing the relevant Anti Discrimination legislation regulations polices and workplace procedures

Demonstrated consistent performance across a representative range of contexts from the prescribed items below

Administer user networks as described in and including

A

Establishing network requirements and operating system versions and updates including infrastructure applications file and print server services roles

B

Installing upgrading and configuring server operating system correctly as per network requirements

C

Define server management strategies delegated administration and policy strategies

D

Monitor and maintain servers including implementing a patch management strategy monitoring for performance evaluation and optimisation and monitor and maintain security and policies

E

Identifying and rectifying network malfunctions

F

Provision applications and data including virtualisation resource allocation application deployment shared resources and offline data access

G

Plan storage solutions high availability and backup and recovery

H

Documenting network administration activities

I

Dealing with unplanned events by drawing on essential knowledge and skills to provide appropriate solutions incorporated in a holistic assessment with the above listed items

Note Successful completion of relevant vendor training may be used to contribute to evidence on which competency is deemed In these cases the alignment of outcomes of vendor training with performance criteria and critical aspects of evidence shall be clearly identified

Note:
Successful completion of relevant vendor training may be used to contribute to evidence on which competency is deemed. In these cases the alignment of outcomes of vendor training with performance criteria and critical aspects of evidence shall be clearly identified.

Context of and specific resources for assessment

This unit should be assessed as it relates to normal work practice using procedures information and resources typical of a workplace This should include

OHS policy and work procedures and instructions

Suitable work environment facilities equipment and materials to undertake actual work as prescribed in this unit

These should be used in the formal learningassessment environment

Note

Where simulation is considered a suitable strategy for assessment conditions for assessment must be authentic and as far as possible reproduce and replicate the workplace and be consistent with the approved industry simulation policy

The resources used for assessment should reflect current industry practices in relation to administering user networks

Method of assessment

This unit shall be assessed by methods given in Volume Part Assessment Guidelines

Note

Competent performance with inherent safe working practices is expected in the Industry to which this unit applies This requires assessment in a structured environment which is primarily intended for learningassessment and incorporates all necessary equipment and facilities for learners to develop and demonstrate the essential knowledge and skills described in this unit

Concurrent assessment and relationship with other units

There are no concurrent assessment recommendations for this unit